Privacy policy

Thank you for visiting Conservation International (CI). We respect your privacy and are committed to protecting your personal information. The following Privacy Policy applies to information collected at www.conservation.org, CI-owned or operated online services and mobile apps (jointly “Sites”). By accessing and continuing to use the Sites you acknowledge that you have read and that you agree to the practices described herein.

For information related to the processing of personal information about our job applicants, please see https://www.conservation.org/about/our-policies/recruitment-privacy-notice/.

1. Information Collected

Personally-Identifiable Information

Personally-Identifiable Information (“Personal Information”) is information that identifies you, such as your name, phone number, email address, mailing address, credit card number (if you use a credit card to make a donation), or organizational affiliation. CI and CI’s service providers only collect Personal Information when you submit such information to sign-up for our personalized services, for example when you sign up for the CI newsletter or donate.

• We may collect Personal Information you provide to us over the phone, in email, through a face-to-face conversation, or through online and offline forms such as CI newsletters, surveys, donation forms, event registration, contests, grant applications, grant-related communications and advocacy action alerts that you populate.
• When you engage with CI on social media, we may collect basic information on your profile, including your name and profile bio, the size of your following, your social sharing activity and your content preferences from social media platforms used by you. CI does not collect images scanned and collected from our AR Products. For example, we log when you are using and have last used our AR Products, and what posts, videos and other content you view on our AR Products, but we do not collect Personal Information and any resulting photos from our AR Products.
• We may also collect information from or about you from other public online and offline sources, such as LinkedIn, or information published in online or print media, in addition to your use of the Sites or when you communicate with us. For example, when you attend one of our events, we may ask you for your contact information to follow up with you about other opportunities to engage on CI’s mission (see also Section 2, Use of Information)

Device and Location Information

When you visit our Sites, some information is automatically collected from devices used to visit our Sites, including your computer’s IP address, the type of browser you use. We also get information about in-bound domain names and pages viewed. This data tells us which pages our users visit and what information they volunteer, such as survey information and/or site registrations.

Cookies

We also collect information about your usage and activity on our Sites using certain technologies, such as cookies, web beacons and other technologies (see our Cookies Policy for more details).

2. Use of Information

Personal Information

We will only collect and process Personal Information about you where we have lawful bases. Lawful bases include consent (where you have given consent) and our legitimate interest in operating, managing and promoting our organization, maintaining our relationship with you and protecting CI and our Sites provided that such processing shall not outweigh your rights and freedoms. Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact inquiry@conservation.org

Examples of uses of Personal Information where you have given consent are:

• to periodically alert you to CI news and events when you signed up for the CI newsletter or other news updates
• to contact you about contests or sweepstakes you entered through our Sites and to invite you to participate in new contests and sweepstakes
• to process donations we receive from you (see also Section 4, Security)
• to make grant funding decisions, conduct funding related due diligence and administer CI funding agreements

Examples of use and sharing of Personal Information for legitimate interests are:

• to customize your web experience or content you receive via email
• to respond to your inquiries
• to encourage engagement with content on social media platforms
• for internal data analysis, for example to identify trends, determine effectiveness of past and current campaigns, enhance current online tools, and plan future digital strategies
• to conduct supporter and prospect research
• in response to a subpoena or when we are required to do so by law, for example, in response to a court order or other legal obligation
• in response to a law enforcement agency’s request
• to protect the security or confidentiality of our records
• in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights
• to manage corporate transitions, such as reorganizations

Information Combining, Aggregation and Analysis

We may combine and use data analysis to interpret your information and predict how likely you are to be interested in or responsive to a particular campaign or fundraising communication. If we conclude that you have the potential or interest in supporting CI’s efforts at a higher level, we may collect additional publicly available information about you and combine and analyze that information into a donor profile, which allows us to engage with you in a customized manner that is responsive to your supporter interest. We commonly look at and combine information from public information resources and other data sources that you chose to make available publicly on your social media channels to give insight into your philanthropic interests and ability to support us. In addition, we may use trusted third party companies that analyze and measure available information to assess affluence. This helps us understand more about your interests and level of potential engagement or donation. Examples of companies that assist us in this process are WealthX and Blackbaud. You can opt out of your data being combined and analyzed for prospect research by contacting us as described in Section 3 (Your Choices).

In some instances, we may combine Personal Information with Device Information or Location Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

We may aggregate non-personally identifiable information collected from you and other users as well as Device Information or Location Information to produce general statistics that cannot be linked to your or any specific user and with which we attempt to provide you with a better experience on our Sites, to improve services, and to analyze and understand how our Sites are used.

Sharing

Some of the ways we use your Personal information require us to share information with third parties, so we can provide an effective user experience and comply with laws that apply to us:

Service Providers and Professional Advisors. Third party companies that we engage to process information on our behalf based on our instructions and in compliance with this Privacy Policy. Some information we acquire may be collected by third party providers on our behalf. For example, when you take a quiz on CI’s website, any Personal Information you submit is stored in the database of the third-party quiz provider, where it is made available for CI to download. Your text messaging opt-in data and consent will only be shared with services providers to administer the text messaging program. These data are compiled in another trusted third-party database and customer relationship management tool.

Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or CI; or to detect, prevent, or otherwise address fraud, security or technical issues.

Affiliates. If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would share your information with a party involved in such a process (for example, the successor organization of CI).

Retention

We keep your Personal Information only so long as we need it fulfill the purposes described in this policy. When we no longer need to use your Personal Information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that you cannot be identified.

3. Your Choices

You can control the type of information collected through our Sites, for example by not accepting cookies from CI, by erasing all CI cookies from your browser, or by not providing Personal Information when prompted.

Communication Choices

If you wish to update your Personal Information with us or change your communications preferences or if you no longer wish to receive communications from us, please click on the “unsubscribe” link in the email to unsubscribe or tell us so by email, phone, or written letter. Please include your exact name and contact details so that we can correctly remove you from our mailing list. Our mailing address is: Conservation International Foundation 2011 Crystal Drive, Suite 600 Arlington, VA 22202. We can be reached via email at inquiry@conservation.org or by telephone at (703) 341-2400.

If you are a resident of the United States and would like to opt-out of receiving text messages, that you previously signed up for, text STOP to 21333.

Cookie Choices

For information on how to opt-out of cookies, please see our Cookie Policy. Your choice will impact your communications preferences, for example we will not be able to respond to inquiries when you do not share your email address with us.

4. Security

We use appropriate and reasonable administrative, physical, and technical measures to safeguard Personal Information controlled by CI. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

For all online donations, we use third-party services for payment processing (e.g., payment processors) and CI does not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are: Paragon and Stripe.

5. Linked Websites

Our Sites contains links to other websites. We are not responsible for the privacy practices or the content of such websites.

6. Children’s Privacy

We recognize the importance of protecting the privacy of children on the web and will never collect or maintain information at our website from those we actually know are under 13 years old. No part of our website is directed at children under the age of 13, and we do not knowingly collect Personal Information from children under age 13. If we discover that a person under the age of 13 has provided us with any Personal Information, we will delete that information from our systems. We do not reply to information requests from children under the age of 13, if so identified. A parent or guardian must initiate any requests for information from children under the age of 13 on their behalf. We encourage parents to supervise children when they browse the internet.

7. Notices to Residents of Certain Jurisdiction

California Residents

It is our policy not to disclose any Personal Information we collect to third parties for direct marketing purposes under any circumstances. However, California Civil Code Section 1798.83 requires that all California residents be afforded the option to exercise their choice of whether Personal Information may be shared with third parties for direct marketing purposes or not, as well as to receive information specified in the statute if Personal Information is disclosed to third parties for direct marketing purposes. Accordingly, if you are a California resident and you wish to inform us whether you permit or refuse the sharing of your personal information with third parties for direct marketing purposes, or if you wish to request certain information if your personal information were to be disclosed to third parties for direct marketing purposes, please contact us as described in the Section 3, Your Choices.

EU and UK Residents

In accordance with applicable law, you are entitled to know what personal information we hold about you and you may ask us to make any necessary corrections to ensure that it is accurate and kept up to date. Under applicable law, you also have the right to request deletion of your personal information or to object to the processing of your personal information. If you wish to exercise your rights, please contact us as detailed in Section 3 (Your Choices). You may also have a right to complain to your data protection authority. CI is based in the United States. Please be aware that if you submit information to us, it will be stored on servers in the United States.

Mexico Residents

You can contact us as described in Section 3 (Your Choices) to enforce your privacy rights at any time, including to access your data, ask for your data to be updated, amended or deleted as well as to oppose the way we use your personal data. You may also contact us to request to revoke your previously granted consent to the extent permitted by law. Through the same contact data, we may inform you about:

1. the information that you will be asked to provide to identify yourself as well as the documents you may need to enclose with your request;
2. timeframes to receive a response regarding your request;
3. forms available for submitting your request, including template forms that you may use to apply, if available, and the channel through which our answer will be delivered to you; and
4. how we will deliver your information to you (which usually would be copies of documents, data messages).

Australia Residents

If you have any questions, comments, or complaints about our collection, use, or disclosure of personal information, or if you believe that we have not complied with this Policy or the Privacy Act 1988 (Cth), please contact us as detailed in Section 3 (Your Choices). When contacting us, please provide as much detail as possible in relation to your question, comment, or complaint. We will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need. If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Office of the Australian Information Commissioner. For more information, please refer to www.oaic.gov.au.